Software Support Specialist

Campany Chip Mong Group
Website http://www.chipmong.com
Phone 086 555 815
Adress P.O Box 137, #137B, Mao Tse Tung Blvd, Sangkat Boeung Keng Kang III, Khan Chamkarmorn, Phnom Penh Cambodia.

Level Bachelor Degree Term Full Time
Hiring 2 Sex Unlimited
Salary ($) Age
Type Permanent Location phnom penh
Job Category Accountancy Job Views 499
Publish date 25-Jan-2019 Close Date 25-Feb-2019

- Support help desk to assist users with resolving software issues and questions
- Manually test applications to ensure functionality, quality and performance
- Review user feedback, use cases and functional requirements
- Validate and document reported software bugs
- Track user requests for features and changes
- Track bug reports and follow-up with development team on status
- Provide metrics reporting to support the software development initiatives

- A Bachelor’s degree in Computer Information System or a closely related field
- Two years of increasingly responsible experience in an information technology environment
- Two-plus years of experience in an organization supporting a sale commercial system
- Experience with development accounting system
- Experience with reporting and analytic applications from the technical support perspective (application support, object definitions, key-user support, etc.)
- Demonstrated knowledge of systems analysis and information technology principles
- Customer service minded, and solutions oriented
- Interprets or discusses information with others, with often involve terminology and concepts not familiar to many people; regularly provides advice and recommends actions involving complex issues
- Fluent in English (Writing & Speaking)
- System troubleshooting & Analysis
- Ability to work with a wide variety of problems and personalities, while continuing to promote a professional and pleasant demeanor
- Ability to exercise substantial judgment and work with limited supervision
- Ability to work with a variety of personalities especially employees experiencing frustration with technology
- Knowledge in accounting, material management, retail sale process, real estate system, ERP system

What we offer:

We offer attractive remuneration and fringe benefits including free meals, seniority pay, bonus, and insurance, etc. with excellent career development opportunities to the right candidates.

How to apply:
Please send CV & Cover Letter to email: sivatha.seang@chipmong.com.

Name Recruiter
Phone 086 555 815 / 067 666 346
E-mail sivatha.seang@chipmong.com

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