Customer Retention

Campany Cogetel Ltd. (ONLINE)
Website http://www.online.com.kh
Phone 081 78 78 15/ 092 555 010
Adress #60, Monivong BLvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh

Level Bachelor Degree Term Full Time
Hiring 1 Sex Male
Salary ($) 250-350 Age 18-25
Type Permanent Location phnom penh
Job Category Customer Services Job Views 116
Publish date 10-Sep-2020 Close Date 30-Oct-2020

• Pro-Active to existing customer and best effort to
customers termination
• Conduct welcome call to new connected customer to brief on
billing cycle & payment, value added service & feature,
and how to get support.
• Prepare full account development plan in order to identify
all aspects of customers business in terms of revenue,
requirements, opportunities, risk, etc.

• Male or Female, age 18-30 years old and above
• Bachelor Degree of Business, Sales & Marketing, IT or relevant qualification
• At least 06 months working experience in Call Center,
• Customer Service, sales and marketing, technical sales or any related field
• Strong knowledge of customer behavior
• Strong team work and friendly
• Good interpersonal and communication skills
• Passion for sale and willing to work hard
• Good command of English & e-mail

Name Mr. Heat Chhunly
Phone 081 78 78 15 | 092 555 010
E-mail chhunly.heat@cogetel.com.kh

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