Service Advisor (Siem Reap)

Campany Toyota (Cambodia) Co., Ltd
Website http://www.toyota.com.kh
Phone 017 222 077/017 333 521
Adress Attwood Business Center, Unit #57-69 E2, Level 3, Street 110A, Sangkat Ou Baek K’am, Khan Sen Sok, Phnom Penh

Level Bachelor Degree Term Full Time
Hiring 1 Sex Unlimited
Salary ($) Negotiable Age
Type Contract/Temp Location phnom penh
Job Category Customer Services Job Views 1534
Publish date 14-Mar-2019 Close Date 31-Jul-2019

1. Greeting customer and help them to buy/use Toyota Quality Service and Genuine Parts
2. Maximizing customer traffic in Workshop with high retention rate
3. Conduct quality check before delivery to make sure all jobs are done properly
4. Well explain to customers about all points of current repair done and invite them for next service
5. Use system to find correct parts number and check parts stock availability
6. Prepare quotation for both parts and service
7. Issue invoice for customers after the repairing is done
8. Record lost sales for both parts and service availability
9. Handle customers complaints based on fact
10. Conduct product proposal regularly to boost parts and labor sales
11. Do the follow up call to all pending product proposals and quotations and update the report to supervisor
12. Other jobs as per assigned by Leader or Manager

1. University Degree in Marketing or other related fields
2. Excellent knowledge of communication and convincing skill
3. Good Teamwork and interpersonal skill
4. Speedy and accuracy jobs requirement
5. Strong time management and Result-Oriented toward the Job
6. Good Knowledge in English
7. Good Knowledge in Chinese (Speaking, Writing and Listening)

Name HR Department
Phone 017 222 077/017 333 521
E-mail recruitment@toyota.com.kh

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