Branch Manager (Siem Reap)

Campany Toyota (Cambodia) Co., Ltd
Website http://www.toyota.com.kh
Phone 017 222 077/017 333 521
Adress Attwood Business Center, Unit #57-69 E2, Level 3, Street 110A, Sangkat Ou Baek K’am, Khan Sen Sok, Phnom Penh

Level Bachelor Degree Term Full Time
Hiring 1 Sex Female
Salary ($) Negotiable Age 25-35
Type Contract/Temp Location siem reap
Job Category Operations Job Views 177
Publish date 23-Sep-2019 Close Date 31-Oct-2019

-Together with distributor set annual sales target by models and budget plan for the branch
-Monthly monitor, manage, and analyze branch Profit &Loss;.
-Develop yearly strategic plan for branch.
-Draw Strategic action plans weekly and monthly with effective daily performance monitoring tools for each group, each staff, each customer segment
-Conduct regular sales review (daily, weekly, monthly) and provide clear instruction for sales recovery in a PDCA manne
-Motivate the branch sales performance by staff and by model via effective/lively management of visualization board
-Review and newly develop sales tools to optimise the company available resources and scheme i.e. financing, used car, accessory, aftersales service, marketing materials,… with effective monitoring tools at appropriate level
-Daily execute well showroom management to get ready to serve customers
-Continuous review the work process of each staff to leveling customer satisfaction "SSI" in order to comply with the set customer care policy
-Daily monitor, verify, and manage branch's accounting activities.
-Carry out managerial functions (Plan, organize, lead and control) of the total CS operation
-Ensure Fix-it-Right at Branch
-Promote 5s and Safety in workshop
-Ensure adequate technical information, tools and equipment for Workshop use
-"Daily and weekly analysis of Service Performance Indicator (Customer Traffic, Productivity, Efficiency, Labor Sales, Gross Profit, etc.) and develop strategy to maximize sales"
-Monitor and analyses on customer satisfaction and share possible root cause and countermeasure to all related staff for improvement
-Conduct regular market surveys in consultation with Dept. General Manager to provide a clear understanding of market position in the area/region
-Build up team spirit to provide best customer service experiences to all Toyota owners
-Perform other task assigned by management

-Bachelor-Degree in Business Administration/ Marketing or other related fields
-University degree in business management or related fields
-At Least 5 years of experiences in sales section & customer service
-Motivated, positive attitude, pro-active, teamwork oriented
-Strong supervisory skills and initiative in work
-Excellent teamwork and communication skill
-Very target oriented with strong leadership skill

Name HR Department
Phone 017 222 077/017 333 521
E-mail recruitment@toyota.com.kh

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