Technical Support Engineer

Campany MekongNet ISP
Website https://mekongnet.com.kh/
Phone 081 831 516 / 061 226 648
Adress AnAnA Building: # 95, 4th Floor, Preah Norodom Blvd., Phnom Penh

Level Bachelor Degree Term Full Time
Hiring 2 Sex Unlimited
Salary ($) Age
Type Permanent Location phnom penh
Job Category IT & Telecoms Job Views 2024
Publish date 03-Dec-2018 Close Date 15-Dec-2018

• Provide IT support to customer, mainly related to internet service
• Assist troubleshoot networks, internet connectivity in the customer site or the company
• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
• Travel to customer site to install/configure modem/device & solve other related internet issues
• Customers’ site survey and draw diagram, included laying cable
• POP maintenance

• Bachelor Degree of IT or related field is required. Undergraduate is also welcome
• Technical knowledge & skills in setting up network and connectivity infrastructures & e-mail
• Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch.
• Good spoken English and/ (or) any other languages: Chinese/Thai/Vietnamese is a plus
• Personal motorbike is a plus
• Be able to travel and stay in other provinces
• Loyalty, honesty, patient work, positive aptitude
• Be willing to support as needed.

Name MekongNet HR
Phone 081 831 516 / 061 226 648
E-mail career@mekongnet.com.kh

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