IT (Technical Support) SHV & Bavet City

Campany Xinwei (Cambodia) Telecom Co., Ltd.
Website http://www.cootel.com.kh
Phone 038 800 3080
Adress Building No. B3 and No. C3- 1, Street 169, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia

Level Bachelor of Science Term Full Time
Hiring 3 Sex Unlimited
Salary ($) Negotiate Age Unlimited
Type Contract/Temp Location svay rieng
Job Category IT & Telecoms Job Views 1025
Publish date 18-Oct-2018 Close Date 30-Nov-2018

Check with update with customer complaint and pass to related team.
Confirm and verify the problem with customer
Support and remote to check configuration on customer's router
Support fiber trouble shoot team to check the customer problem during they are fixing
Work with fiber team to check and follow up customer pending
Check and verify the customer's connection after they fixed
Process record and keep update the daily fiber customer complaint.
Make the weekly report then send to management.
Other task assign by manager

Bachelor Degree or technical institute degree/certificate in Computer Science, Information Systems or other related field or equivalent work experience
Routine physical activities that are required to fulfill job responsibilities
Have work experience with IT technical support or relative skill with ISP company
Can communication in english and chinese is plus
Chinese speaking is priority
Be able to work at Bavet and Sihanouk Ville

Name Keo Channy
Phone 010950229
E-mail channykeo1994.ck@gmail.com

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