Call Center ( Chinese Speaking )

Campany Opennet (Official)
Website http://www.opennet.com.kh
Phone 078 281 996 / 086 323 076
Adress CITY TOWER 3B & 3C (3 Floor): #321, MaoTse Tong Blvd, Phsa Depo I, Toul Kork, Phnom Penh.

Level Bachelor Degree Term Full Time
Hiring 3 Sex Unlimited
Salary ($) 200_400 Age 18_35
Type Contract/Temp Location phnom penh
Job Category Customer Services Job Views 2015
Publish date 02-May-2019 Close Date 02-Dec-2019

* Job Description
- Knowledge internet connection and other communication connections for customer following to procedures
- Resolve technical issues for customers on the phone.
- Keep records of service to customers;
- Escalate and report issues and concerns to supervisor and manager as required
- Perform professional communication with customers by phone and email
- Provide details of potential customers or upgraded sales leads to the Sales Team
- Any other related tasks as assigned from time to time by Manager.

* Requirement
- Fresh graduate in IT or other related fields
- Be good at speaking and writing in English and can speak Chinese is advance
- Experienced configure Modems, router Wi-Fi and AP
- Basic network TCP/IP, IP address, Switches and other relate to network basic
- Knowledge DSL Fiber Optic and related internet technologies
- Flexible to work on rotating schedule (Morning Shift: 8:00AM to 5:00PM ; Afternoon shift: 2PM to 9PM and Night Shift: 9:00 PM to 7:00AM next day).
- Be good at communication initiative and problem solving

Name HR Department
Phone 096 768 4007
E-mail job@opennet.com.kh

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